Support Center
ORDERING
Ways to Order
Browse our catalog and request a quote for pricing and availability. Our team will review and respond quickly to help you make an informed decision.
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Quote Request
Browse our catalog and request a quote for pricing and availability. Our team will review and respond quickly to help you make an informed decision.
Request a Quote
Meet with Us
Our experts provide on-site or virtual consultations with tailored recommendations based on your lab's setup and workflow.
Schedule a Meeting
Consult Your Sales Rep
Our sales reps are assigned by location and industry. Submit a request, and we'll connect you with the right expert.
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Consultative Services
Get expert support in selecting, upgrading, or optimizing lab equipment for maximum efficiency and performance.
Schedule a ServiceLaboratory Planning
We provide expert support in designing, remodeling, and optimizing laboratory spaces. Whether you're building a new lab or upgrading an existing one, our team collaborates with architects, engineers, and facility managers to ensure a functional and efficient setup. We focus on workflow optimization, compliance, and selecting the right equipment to meet your lab's specific needs.
After Purchase
Support After Sale
We provide a variety of services designed to support both new and existing customers, ensuring expert guidance, reliable solutions, and the right equipment for every lab.
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Technical Support
We provide trusted, high-performance lab equipment with expert support to ensure accuracy and reliability.
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Installation & Training
Our industry expertise helps deliver cutting-edge solutions with professional installation and training.
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Documents & Warranties
We offer personalized support to help customers quickly find the right product documents and warranty details.
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Schedule a Service
We collaborate with clients and manufacturers to optimize lab efficiency with expert service and support.
Schedule a ServiceFROM OUR CLIENTS
Frequently Asked Questions
We put our reputation on the line with every product we sell. That's why we only offer products from manufacturers in whom we have a great deal of confidence. When we partner with a company as their distributor it's because we have done the work to ensure the quality and reliability of their equipment.
When you choose Laboratory Equipment Company for your equipment needs you get service that extends beyond the sale. As independent sales representatives of numerous top manufacturers we are able to provide objective insight into which products best suit your application needs.
Most manufacturers suggest online warranty registration. This makes it easier to contact you with predictive maintenance reminders, product improvements, or best practices, as well as product or component recalls. It also simplifies any warranty claims made on your part. In many cases, completing your warranty registration online also gives you digital access to your product warranty. To complete an online warranty registration, visit the manufacturer‘s website for your product.
If you experience any issues with your equipment, please contact our technical support team immediately through our contact page.
Most manufacturers have digital access to equipment operating manuals. Visit the manufacturer‘s website for your product or contact us for assistance locating a PDF of your equipment instructions.