Support After Sale

Here to Help

LabEquipCo has numerous services available to new customers and legacy customers alike. No matter your need, we have a solution. View our curated list of services below to see all the ways we’re here to help. For urgent service needs, please call our office at 510-887-4040. Have your equipment model and serial number available so we can help you as quickly as possible.

services

Quote and Information Request

Request a quote or other information for laboratory equipment across multiple brands quickly and easily.

Help and Technical Service

We’re here to assist you through a service call or scheduled service. Please include your equipment model and serial number so we can help you as quickly as possible.

Installation and Equipment Training​

Proper laboratory equipment installation helps optimize user safety and performance and is often required for validation. LEC uses factory-trained representatives to ensure proper equipment installation for our customers. We can also provide equipment training sessions to help you get the most out of your new units from day one.

Documents and Warranties

Need help finding your equipment warranty, operating manual, or other instructions? Visit our FAQ page to learn more about how to find your product documents online, or contact us for additional help.

Consultative Services

Looking for the best product to replace a current unit or expand your capabilities? We can help.

Laboratory Planning

In addition to our products, LEC provides a variety of planning services for existing, remodeling, and new laboratories. We can work with architects, engineers, facility managers, and more to help you shape the best possible collective of products to get the job done right. Our vast amount of experience has afforded us opportunities to work with large biopharma and biotech companies as well as small clinics, hospitals, and more.

Need help with something else?

FAQs

Looking for answers? Check our list of common questions to see if we've already addressed yours.

Schedule a Meeting

When talking things through is the best solution, we're available to meet virtually or in-person.

Contact Us

Have a quick question or request? Complete the form below and we'll get back to you as soon as possible.