FAQ

We put our reputation on the line with every product we sell. That’s why we only offer products from manufacturers in whom we have a great deal of confidence. When we partner with a company as their distributor it’s because we have done the work to ensure the quality and reliability of their equipment. 

When you choose Laboratory Equipment Company for your equipment needs you get service that extends beyond the sale. As independent sales representatives of numerous top manufacturers we are able to provide objective insight into which products best suit your application needs.

Most manufacturers suggest online warranty registration. This makes it easier to contact you with predictive maintenance reminders, product improvements, or best practices, as well as product or component recalls. It also simplifies any warranty claims made on your part. In many cases, completing your warranty registration online also gives you digital access to your product warranty. To complete an online warranty registration, visit the manufacturer‘s website for your product.

Complete our technical support service request form for any preventive maintenance or servicing needs or for assistance with your equipment setup.

You can also visit our Support After Sale page for more ways LEC can help.

Most manufacturers have digital access to equipment operating manuals. Visit the manufacturer‘s website for your product or contact us for assistance locating a PDF of your equipment instructions.